Shipping policy

Shipping Policy
We are committed to providing you with a fast and reliable shipping service. Please read this policy carefully before placing an order to understand our processing and shipping procedures.

Order Processing & Dispatch Time

All orders are typically processed and dispatched within 1-3 business days after you place your order. During peak seasons or promotional periods, processing times may be longer.
Once your order has been shipped, you will receive a confirmation email containing a tracking number and a link to the courier's website.
Please note that the processing time does not include the shipping time.
Shipping Methods & Costs

We offer the following shipping methods. You can choose the most suitable option for you at checkout:

Standard Shipping:

Cost: $0.00
Estimated Delivery Time: 5-8 business days after dispatch

Express Shipping:

Cost: $0.00
Estimated Delivery Time: 3-5 business days after dispatch

Please note that these are estimated delivery times. Actual delivery may vary due to weather conditions, holidays, or courier-specific delays.

International Shipping

We currently offer international shipping to Worldwide.
Shipping costs for international orders are calculated automatically at checkout based on the destination and package weight.
Delivery times for international orders typically range from 7-21 business days, depending on the destination and customs clearance procedures.
International orders may be subject to customs duties and import taxes. All such fees are the responsibility of the recipient. We are not responsible for these charges.
Order Tracking

All orders include tracking service. You can track your order status and shipping information via the link in your order confirmation email or by logging into your account on our website.
Please allow 24-72 hours after dispatch for the tracking information to become available on the courier's website.
Lost or Damaged Packages

We take great care in packaging your items. If your package arrives visibly damaged, please refuse the delivery and contact us immediately.
If your package is confirmed lost in transit, please contact us. We will initiate an investigation with the courier and arrange for a replacement or a refund for you.
Shipping Delays

While we work with reliable shipping partners, delays can sometimes occur due to factors beyond our control (e.g., severe weather, customs inspections, holiday peaks).
If your package has not arrived by the estimated delivery date, please first check the tracking information. If you still have concerns, please contact our customer service team, and we will do our best to assist you.
Contact Information

If you have any questions about our shipping policy or need assistance with your order, please contact us:

Email: [TylerHall@makeuptrendbox.space]